A dashboard should help someone make a decision. When it tries to display every metric, color, and chart, the important signal becomes harder to find. Good dashboard design starts with the user’s question, not with the visualization tool. Identify the decision Ask what the viewer needs to notice and what action follows. A shift lead…
Tag: Data Analysis
Turning Operational Problems into Data Questions
Many process improvements begin with a simple observation: people are waiting, searching, repeating work, or correcting the same error. Data analysis becomes useful when that observation is converted into a question that can be measured. Define the problem precisely “The process is slow” is difficult to analyze. A better question is: how many minutes are…